At Comfort Heaven, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, and shipping address.
Order Information: Products purchased, order history, and payment details (excluding sensitive banking details).
Device & Usage Data: IP address, browser type, and website interaction to improve user experience.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver orders efficiently.
  • To provide customer support and respond to inquiries.
  • To improve our website, services, and user experience.
  • To send promotional emails or special offers (only if you opt-in).
  • To detect and prevent fraud or security issues.

Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

Trusted courier services for order delivery.
Payment processors to facilitate secure transactions.
Legal authorities if required by law.

Payment Security

We use secure payment gateways to process online transactions.
Cash on Delivery (COD) is also available for your convenience.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and remember your preferences.
You can disable cookies in your browser settings, but some features may not function properly.

Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you.
Request deletion of your personal data (except for legal or transactional reasons).
Opt-out of promotional emails by clicking the unsubscribe link in emails.

Data Protection & Security

We implement strict security measures to protect your information from unauthorized access.
However, no online transmission is 100% secure, so we encourage safe browsing practices.

Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page, and continued use of our website implies acceptance of these updates.

Contact Us

If you have any questions about our privacy practices, feel free to contact us:
Phone & WhatsApp: 0315-8635542
Email: info@comfortheaven.pk

By using Comfort Heaven, you agree to our Privacy Policy. Thank you for trusting us!